Question 1

⭐What is an online casino?

Accepted Answer

An online casino generally provides a website where you can play slots and online casino games both for free and for real money. Before you start enjoying the fun, each player is first required to register a new account. Once this is done, you’re free to make a deposit, claim a casino bonus (such as a Welcome Bonus and enjoy a premium selection of games like Starburst, Stunning Hot and Piggy Riches Megaways™. At EnergyCasino, registered and verified players have access to free-to-play demos, over 2,000 games, and slot game tournaments with plenty of rewards like spins, bonuses and even cash!

Question 2

⭐What is the difference between an online casino and a brick-and-mortar one?

Accepted Answer

There are several differences. If you want to play in a B&M casino, you need to visit a physical site to play your favourite games. An online casino lets you play from the comfort of your own home - or or on mobile devices. Online platforms and Live Casino are always open, so you can place your chips and enjoy slot spins whenever you want. At a traditional casino, you can buy chips or play with cash in Book Of Dead and Mega Moolah, and you must cash in your chips before you leave the premises. Online, it’s a simple case of depositing and withdrawing directly to your account via your chosen payment method. In a brick and mortar setup, playing for free or taking a slot game for a test spin is not possible. Online casinos, however, allow you to play DEMO online slots on your computer or smartphone.

Question 3

⭐What should I consider when choosing an online casino?

Accepted Answer

Casinos may attract potential players in different ways. They may use eye-catching adverts and promote attractive bonuses or amazing slot game offers. However, these are not the factors you should base your decision on when choosing a gaming platform. It’s much more important to determine the licenses that the casino holds, the game slots online developers it collaborates with, player reviews, and payment methods, particularly with regards to making cash deposits and withdrawals.

Question 4

⭐Which online casinos are safe?

Accepted Answer

You should decide whether a particular casino is secure enough, on the basis of licenses, certificates and other permits issued by external regulatory agencies. In order to obtain such licenses, every online casino needs to meet a number of requirements with regards to the games offered, as well as other services. Every slot game needs to be 100% random, so final results are not influenced by anything or anyone. Other important issues include payment options, possibility to contact a customer support team and an FAQ section. Every regulated casino requires players to register, i.e. to provide their personal data, such as name, address, date of birth and phone number. Some beginners may also find it surprising that casinos request their bank account number. Every player needs to make sure there are only playing at recognised casino sites. Also remember that reputable casinos can be accessed directly on your web browser, and you don’t need to download any software on your device to enjoy the gaming experience. .

Question 5

⭐How do I register at an online casino?

Accepted Answer

It’s a quick and easy process. Sometimes, you can find a temporary registration option which doesn’t require you to provide all your data. In order to hold a fully active account, you need to provide your basic personal data, such as name and address. Another piece of data you always need to provide is your bank account number, and oftentimes a copy of your ID. However, you can rest assured that all your personal data is secured.

Question 6

⭐What does playing in an online casino entail?

Accepted Answer

All the information that you need to get started can be found in the Terms and Conditions section of each online casino, and we strongly suggest you read them carefully. Answers to your questions can also be found in player reviews and in the FAQ section. If you still have further queries, you can always contact the casino’s Customer Support team. If the information you acquire is not satisfactory, avoid placing deposits or claiming any spins, and search for a casino which better suits your needs. It’s also a good idea to learn more about a casino in practice, by trying out the free game versions. Usually, this does not require you to open an account. However, if you want to start gaming for real money, you need to register, verify your account and place a deposit. Remember to check the payment methods made available by the casino.

Question 7

⭐How do I make my first deposit at EnergyCasino?

Accepted Answer

There are many ways you can do this. Check out all the available payment methods on our website and choose the one which suits you best. You can place a deposit by carrying out a bank transfer or by using your e-wallet - such as Neteller, PayPal and Skrill. You can also choose to effect payments by card, through Mastercard and Visa, or prepaid cards like Paysafecard or Neosurf.

Question 8

⭐How do I recognize a dishonest online casino?

Accepted Answer

Start your research by checking online casino rankings and player reviews. A common occurrence that you will find at untrustworthy casinos is the use of logos that are similar to those of well-known casinos. Such practices might indicate that the casino is attempting to imitate another site, and may indicate that it's an illegal site. Such websites might be attempting to falsely obtain your personal data, including sensitive information such as bank account passwords. If a promotion looks too good to be true, like hundreds of spins on Mega Moolah with no deposit required, it may an attempt to entice gaming at an unregulated operator! Another red flag is the lack of information on licenses, payment methods or an absence of general Terms and Conditions.

Question 9

⭐How do I choose safe casinos?

Accepted Answer

You want to be sure that you’ll be able to use the deposit you place and transfer wins to your bank account as fast as possible. So it’s crucial that you only use services offered by secure casinos. Reputable casinos guarantee security and reliability since they use special cryptographic software which protects all of your data and transactions.

Question 10

⭐Which online casinos offer the best casino bonuses and promotions?

Accepted Answer

Casino offers are continually changing, so it’s necessary to search for the best ones regularly. From the players’ point of view, No Deposit Bonuses are the most attractive, but they are not granted very often; you may only get your hands on one as a reward for opening an account. Another attractive incentive is free spins, as this gives you a chance to experience the best of video slot gaming and win without the need to stake any of your own money. It’s also important to note whether a casino grants bonuses to new players or whether bonuses are granted to loyal players too. After all, loyalty deserves to be rewarded! The best online casinos also offer attractive loyalty programs and organise tournaments, during which, players compete against each other to win special prizes, bonus spins or cash.

Question 11

⭐Which online casino game producers are the best?

Accepted Answer

There are many renowned developers in the gambling market. The best ones have been operating for several years, and produce innovative games offer an unparalleled gaming experience. The most recognisable games are provided by such companies as BF Games (Royal Crown™) , Play’n Go (Book of Dead, Reactoonz), Microgaming (Mega Moolah), Red Tiger Gaming (Piggy Riches Megaways™) and NetEnt (Starburst™, Jumanji™).

Question 12

⭐Why do online casinos offer generous Welcome Bonuses?

Accepted Answer

This is a promotional strategy which many casinos adopt to distinguish themselves. Bonuses, and, more precisely, the possibility to play for free, are the best ways to attract clients. It is then each player’s responsibility to check out the Terms and Conditions of every promotion, especially the wagering requirements.

Question 13

⭐What are wagering requirements?

Accepted Answer

A wagering requirement determines the number of times one must play through (eg: turnover) the bonus amount. Only after fulfilling the wagering requirements will you be able to cash out your wins by transferring them to your bank account. For example, if your bonus amounts to 10 EUR and the turnover requirement is 20x, you’ll need to wager 200 EUR before you’re allowed to withdraw the money.

Question 14

⭐What is the RTP?

Accepted Answer

This abbreviation stands for ‘Return To Player’, and the figure denotes the return percentage rate which a player can expect from each game. RTP is usually calculated on the basis of millions of rounds or spins, so it is truly unpredictable for a player to determine the specific moment when he can win. The RTP of the best casino games may be as high as 98%! What does this mean? The house edge over a player in the case of such a game is very small. The casino’s profit is approximately 2% of the entire amount that all players bet, as 98% of this amount returns to players in the form of wins.

Question 15

⭐Are all casino games random?

Accepted Answer

Yes, they are. It is a prerequisite which game developers need to meet before they launch any new title on the market. If a game is not random, players may observe certain patterns and take advantage of them. Therefore, such games are illegal.

Question 16

⭐What is a random game?

Accepted Answer

In simple terms, the spin outcomes in the game are all determined through a Random Number Generator (RNG) and guarantee completely random results. Nobody and nothing is in a position to affect the result of a gaming round. Therefore, each player has the same exact winning chances.

Question 17

⭐Do online casinos provide jackpot slots?

Accepted Answer

If you want to enter for a chance to hit the jackpot and experience the best of jackpot gaming, you should choose only the most popular casinos which are trusted by a significant amount of players. Progressive jackpots offered by such casinos may reach incredible amounts, while classic jackpots provide fixed sums of money. Some casinos may also offer special bonus rounds where you may get a chance to hit an extra jackpot. The higher the number of players and the more wagers placed, the more substantial a progressive jackpot can become.

Question 18

⭐Are online casinos legal?

Accepted Answer

Yes, if they hold all the necessary permits and licenses required by a country’s regulatory authorities in which the casino operates.

Question 19

⭐Can I access my deposits while playing?

Accepted Answer

It depends on the resources in question. You will have 24/7 access to all the deposits you make yourself, and it depends on you, whether or not you’re going to place bets and when you decide to withdraw your funds. However, access to bonus amounts has certain restrictions in place. These amounts will form part of your balance, but you’ll only be allowed to withdraw them after all wagering requirements are met.

Question 20

⭐Can I play casino games on a mobile device?

Accepted Answer

All new gaming platforms, as well as many long-standing online casinos, offer this option to their customers. You may even encounter exclusive websites and special mobile casino apps for the ultimate mobile gaming experience. Mobile casino games can be played on any device you prefer, be it a smartphone or tablet, and most operate on Windows, Android or iOS.

Question 21

⭐Is a deposit mandatory in order to play in an online casino?

Accepted Answer

No, it’s not! Unlike traditional casinos, online platforms enable players to play using virtual currency. More often than not, you won’t even need to register to play demo games, unless it’s required by a particular license provider. If there is no such requirement, you’re free to choose any game, click on its ‘DEMO’ button and start gaming for free! This is a great way to test out a particular game before deciding to play for real money.

Question 22

⭐Is it necessary to download special software to play?

Accepted Answer

Long gone are the times where you had to install specific software to play. In modern online casinos, you can play directly on your web browser, enhancing convenience and smooth operations. If the system asks you to install any type of software, you can always back out.

Question 23

⭐What games can I play in online casinos?

Accepted Answer

The game choice in every casino is very impressive! A few hundred titles available on a site is now a standard, but more and more casinos are offering as many as over a thousand! The majority of these games are video slots, but you can also play classic table games and card games. Take your favourite slot game for a spin or grab a seat at one of the many live tables at EnergyCasino for the ultimate gaming and casino experience!

Question 24

⭐How do you play responsibly in an online casino?

Accepted Answer

Every top casino not only cares about providing the best games, but also warns its clients about the possibility of getting addicted through excessive gaming, and implements a variety of precautionary measures. Casinos offer special employee training to help them notice such issues in players and publish player-targeted information on how to acknowledge a gambling addiction and where to look for help. These kinds of measures also affect casino rankings. EnergyCasino has a dedicated Responsible Gaming team, which is always available to our players should they have any questions or concerns regarding their gaming habits. Players can restrict their gaming by setting time limits, deposit and withdrawal limits, of self-exclude entirely through Customer Support services or the Responsible Gaming tools. To find out more about our policies and tools that may help you manage your gameplay, please visit the Responsible Gaming page.

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