Energy’s premium, invitation-only VIP program offers an inspiring level of service to our most exceptional clientele.
With special access to exclusive bonuses, promotions, competitions, insider information and real-world event invitations, our VIP members enjoy a level of service that is unparalleled.
Our dedicated VIP account managers possess a wealth of industry experience, and are able to assist you with all aspects of your account. Their goal is to make your experience second-to-none, by offering you a prompt and personal service.
We believe that loyalty is a quality that should be rewarded. That is why Energy VIP clients can enjoy so many exclusive bonuses, enhanced promotions, and incredible prizes.
At Energy VIP, we understand that our clients are accustomed to a certain lifestyle. Our hospitality will exceed your expectations, whether it is a champagne race meet or a West End stage show, you can expect the very best.
Our VIP program is invitation only, but the criteria below will give you an idea of what we look for. When your account meets the requirements for our VIP program, you will be contacted, so please ensure you have at least one communication channel open, only players who we can contact can be considered for VIP.
Frequent customers, who are using our services responsibly, are more likely to be invited.
If you use other casino and sports betting services, consider making EnergyCasino and EnergyBet your main destination. We appreciate loyalty and it will increase the likelihood of being invited.
Whether your passion is for slots, live casino games, or sports betting, using multiple products can increase your chances because we look at an individual’s full gameplay profile when deciding who to invite.
On March 4th, EnergyBet VIP’s were ringside for the grudge match of the decade, as David Haye and Tony Bellew clashed at the O2 Arena, London. Defying all the odds, Bellew forced an injured Haye to throw in the towel in the 11th round, but it was still an epic fight that will go down in history.
EnergyBet was the main sponsor of Team Jocke Mangs for the 2016 Porsche Carrera Cup Scandinavia, and our VIPs enjoyed exclusive access and experiences.
Selected Energy VIPs received incredible hospitality packages for some of the most exciting matches in the Euro 2016 tournament.
The Energy VIP team has created amazing Mediterranean holiday experiences for VIP clients, taking them to the gorgeous, sun kissed island of Malta.
The Energy VIP team have what it takes to provide an unparalleled level of service: a wealth of industry experience, a real passion for online gaming, a love of sports betting and an appreciation of the true value of loyalty. Our team is a mix of diverse personalities, but we have one goal - giving you the best VIP treatment!
I have thoroughly enjoyed working within a VIP environment for years now, but I actually came from a building and renovations background. When I started my iGaming career I had pretty much no knowledge of online gaming or betting, so it was a steep learning curve, but I knew I had found my thing.
From the very start of my iGaming career back in 2010, it was recognised that I was able to quickly build a great rapport with clients, and so I naturally found myself on the VIP Customer Service team. From that point on, I quickly climbed the ‘VIP ladder’, experiencing various different roles, until finally landing my dream job as Head of VIP here at Energy – giving me the opportunity to turn my VIP vision into a reality. I am extremely proud to be part of the Energy family, and to head such a brilliant VIP team.
I am very proud to be part of the VIP Department, but I took the long way to get here.
When I first arrived in Malta, I worked as a holiday representative, and dealing with tourists can be extremely challenging! You are always responsible for every problem and people expect you to perform miracles.
Then back in 2015, I discovered the iGaming industry and started working at Energy. My first role was as a Customer Service Agent, then I moved to the Loyalty Department, but my dedication meant that I soon got asked to join the VIP Department, and I haven’t ever looked back. I love it here!
Before joining the iGaming industry, I worked for almost nine years as a professional fashion and celebrity hair stylist – a role in which I developed a keen appreciation for ‘going the extra mile’ to exceed even the highest expectations.
When I joined the Energy team, as a Customer Support Agent in 2016, I brought this attitude with me, and with each month that went by, I became increasingly hungry to work with the big players. Luckily, Barry had already noted my potential, and soon I was sitting in the VIP room, as part of the greatest team ever.
My journey into the world of iGaming started with my joining Energy in 2016 as a customer support agent. A favourite quote of mine is “if opportunity doesn’t knock, build a door”. Well for me this door is the wealth of knowledge I brought with me to Malta. Back in Russia, the majority of my professional life revolved purely around VIP customers. Thanks to my background I was actively searching for a job abroad where I could apply my previously nurtured skills. Add to that the opportunity to learn so much about such an exciting industry - I was sold! Starting out in customer support, my ultimate goal was always to become a member of the strongest VIP team there is. Well, here I am and loving every minute.
I am extremely happy and thrilled to form part of this great VIP Team. I have over 10 years’ experience working in the Gaming industry and I am very passionate about my job.
It all had started when I was responsible for the Customer Care Support back in 2007 when I joined the iGaming Industry with just a gastronomic background!
Since I love the contact with customers and I speak at least 4 languages, I gave it a shot. From then onwards I kept moving forward. In fact, I worked in various roles in another company for more than 10 years.
My last role was that of a Team Leader and climbed the ladder up assisting our dear VIP customers. This gave me the confirmation and confidence in myself that I belong in the VIP department, since I am very patient and dedicated to our customers. So here I am, I joined EnergyCasino in October 2018 and I do not regret it at all.
Something about me; I come from Switzerland, but I moved to Malta for love. I really like the Mediterranean Sea, the sun and the beach of course. I speak fluently in German, English and French while having a good understanding in Italian.
Of course, we think our VIP program is the best, but so do our clients. See what they have said:
Hello, EnergyCasino is the best online casino in which I ever played, everything is very clear and the bonuses are very interesting in my opinion it is the number one.
You have a good trustworthy brand. Never had any problems at EnergyCasino at all been contacted by phone a few times by a very nice representative.
I love your casino, multiple choice of slots, great VIP support!
To maintain exclusivity and enable us to offer such superb service, our VIP program is strictly by invitation only. Anyone who meets our criteria, will be contacted by a member of our team.
We take all activity into consideration, including slots, live casino, and sports betting, but brand loyalty is the most important quality we look for.
The Energy VIP team can draw upon a phenomenal amount of industry experience, so they really understand what clients want and, importantly, can make those things happen. Honesty, integrity, and attention to detail are hallmarks of the Energy VIP program, and we are confident that once you become an Energy VIP, you will never look back.
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